Refund and Exchange Policy

Returns and Exchanges

Time Frame

• You have 14 days from the delivery date to request a return or exchange at contact@tradegivers.com.
• Requests made after 14 days will not be accepted.

Returns

• Returns are accepted.
• Items must be:
  • Unworn and unwashed.
  • In their original condition with tags attached.

Shipping Costs:

• Customers are responsible for return shipping fees.
• Shipping costs are non-refundable, and original shipping fees will be excluded from the store credit or refund.

Damages and Issues

• If you receive a defective or incorrect item, contact us at contact@tradegivers.com immediately upon receipt.
• We will evaluate the issue and provide a resolution.

Non-Refundable/Final Sale Merchandise

• Items marked " Sale" cannot be returned, exchanged, or refunded.
• Please review your order carefully before completing your purchase.

Lost/Stolen Packages

• Track your package here.
• Report missing packages within 2 weeks of the delivery confirmation date.
• Note: Trade Givers is not liable for lost or stolen packages if the shipping address provided is correct.